This session will be presented in two parts. Part one will introduce attendees to the LEAN 7 Quality Tools used to make decisions and drive improvement. Part two will review the “Management by Fact” (MBF) approach that will help drive results or manage significant improvement areas (revenue, A / R, patient volumes, access, etc.).
By the end of the course, attendees will be able to:
- Identify the seven basic quality tools and explain the purpose of each.
- Construct many of the basic quality tools.
- Explain how all of these tools fit together.
- Build your own MBF, addressing one key result area in your practice..